Service: It Means Something

Meet our friends at CSEM Brasil. They are a private, non-profit organization for applied research that focuses on developing OPV (Organic Photovolatics). They’ve created a spinoff called SUNEW to look at the production and commercialization of this technology, and we’re proud to say that we play an important role in their research and development. We spoke with Luiza Correa, a scientist at CSEM, about their experience with Angstrom.

“We use polymers to convert solar energy into electric energy, and this has several advantages: it can be solution-processed, is compatible with roll-to-roll technology, is cost-effective, flexible and lightweight. We are very excited to deliver a clean and innovative energy product to our clients,” says Luiza.

“Angstrom plays a very important role in our research. The glovebox is where we keep all of our sensitive materials, and of course evaporation is essential in creating our small devices. Materials evaluation and process optimization is done using the Angstrom evaporator.”

The SUNEW team showing off their production level 500mm modules

As with any mechanical instrument, issues can arise. The goal of the service team here at Angstrom is to keep downtime to an

absolute minimum, so when CSEM was having issues with the turbopump used on the Angstrom evaporator, the team went into action, did all the troubleshooting, shipping and import paperwork to make it as easy as possible for them, and got them back up and running. “We were completely happy with the support! Everyone I had the opportunity to communicate with at Angstrom was very kind and willing to help. Angstrom did not charge us anything.”

We take service and support very seriously here at Angstrom and we do everything possible to make sure downtime is minimized. Whether it’s extremely quick response times, or honoring a warranty that has expired. We understand that genuine relationships with our customers are what turns them into partners and friends, and because we believe in the work they are doing, we want to continue the relationship.

For more information CSEM and SUNEW, click here.

For more information on Angstrom Systems, click here.

The full CSEM team showing off SUNEW’s new OPV film.

Having arrived in Brazil, our partner’s logistics team takes the lead, taking it out of the wooden box so that it can fit through the door of the facility. The journey resulted in the standard small bumps and dents that are categorized and logged so that our installation team can quickly and effectively get the system up and running, which they do.

Finally, all that’s left to do is to fabricate some superconducting circuits, and further the field of quantum computing. Our partners at Centro Brasileiro de Pesquisas Fisicas (CBPF) expressed their excitement at having gained the capabilities  of partnering with us in this translated LinkedIn post:

 

It is with great enthusiasm that we announce the arrival of the newest equipment, from Angstrom Engineering, to the Quantum Technologies Laboratory of CBPF. This laboratory is complementary to Labnano, one of the strategic laboratories of SisNANO – the National System of Nanotechnology Laboratories of the Ministry of Science, Technology and Innovation (MCTI).

SisNANO is comprised of a set of laboratories focused on research, development and innovation (RD&I) in nanosciences and nanotechnologies, with the essential characteristic of being multi-user and open access to public and private institutions.

Acquired with funding from Finep and support from MCTI, the new equipment will allow CBPF to advance in the manufacture of superconducting quantum nanodevices, such as Josephson junctions and SQUIDS. These devices are essential for the development of future quantum chips, which promise to transform areas such as computing, secure communication and metrology.

The impact of this advance is also connected to related projects funded by FAPERJ, CNPq and Petrobras, consolidating a robust research ecosystem in Brazil.

This achievement reinforces the commitment of CBPF and MCTI to leading the frontier of scientific research, contributing to enabling the country to compete in a global scenario marked by disruptive and strategic advances.

We would like to thank the institutions involved and the professionals who made this achievement possible. We invite the scientific, technological and industrial community to closely monitor the transformative results that this new infrastructure will provide.

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